1. Area of application
2. Contractual partners
3. Conclusion of contract
4. Right of withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Reservation of title
9. Dispute resolution
These general terms and conditions apply to all deliveries by Isabella Beck Fine Art to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their self-employed professional activity.
The purchase contract is concluded with Isabella Beck, Landshuterstraße 6, 85652 Pliening, Germany
3.1 The presentation of the products in this online shop does not represent a legally binding offer, but only an invitation to order.
3.2 By clicking the button "order", you are placing a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2 If you, as a consumer, exercise your right of withdrawal in accordance to clause 4.1, you have to bear the costs of returning the goods.
4.3 In addition, the regulations that are detailed in the following apply to the right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day you or a third party named by you, other than the carrier, has taken possession of the goods.
In order to exercise your right of cancellation, you must inform us (Isabella Beck, Landshuterstraße 6, 85652 Pliening, Tel. +491781909390, This email address is being protected from spambots. You need JavaScript enabled to view it.) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. If you make use of this option, we will send you a confirmation of receipt of revocation immediately (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.
If you withdraw from this contract, we have to repay all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
- End of revocation -
(¹ This cancellation policy does not apply to the separate delivery of goods.)
5.1 According to § 19 UStG no sales tax is charged.
5.2 Shipping costs will be calculated at checkout. You will be clearly informed of this on the order page.
6.1 Delivery only takes place within the countries listed in our shipping information, which can be found in the footer of each page or accessed through this link.
6.2 The delivery time consists of the preparation time, which is required to prepare the order for sending, and the shipping time required by the shipping service provider. For an overview of all shipping times, please refer to the table in the shipping overview.
6.3 We cannot guarantee the shipping times listed in the table. We are not responsible for delays caused by the shipping service provider or customs.
7.1 Payment can be made either in advance or through PayPal or Stripe.
7.2 If you choose payment in advance, we will provide our bank details in the order confirmation and deliver the goods after receipt of payment.
7.3 If you choose the payment method PayPal, you will be forwarded to the payment service provider PayPal, through which the payment is processed. The delivery of the goods takes place after receipt of payment.
7.4 If you choose the payment method Credit Card powered by Stripe, you will be forwarded to the payment service provider Stripe, through which the payment is processed. The delivery of the goods takes place after receipt of payment.
The goods remain our property until they have been paid for in full.
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.